Loyalty Program
Alpha Crew
Australia's loyalty program built for tradies and professionals. Earn points on every order, unlock exclusive rewards, and rise through the ranks.
Trusted by 7,500+ businesses across Australia
Join Free NowFree to join. Takes 10 seconds. No credit card required.
7,500+
Businesses Backed
4.8
Star Rating
2012
Est. Australia
5
Reward Tiers
How It Works
Three steps. Zero complexity. Start earning in minutes.
1
Join Free
Create your free account and you're automatically enrolled in Alpha Crew.
➜
2
Earn Points
Every dollar spent earns points. Plus bonuses for referrals, reviews, and more.
➜
3
Unlock Rewards
Redeem points for discounts, exclusive gear, and tier-locked perks.
Built for the Ones
Who Show Up
Alpha Crew is Industrial Shed's trade loyalty program — built for tradies, operators, and professionals who keep coming back because they know the difference between good gear and the right gear. Every dollar you spend earns you points. Every point gets you closer to exclusive rewards, better pricing, and the kind of support that big-box stores can't touch.
Earn on Every Order
Every dollar spent earns Alpha Points. No minimum. No exclusions. Just straight-up value every time you shop — online or in-store.
Unlock Exclusive Rewards
Cash in your points for discounts, exclusive gear, and rewards that actually matter. The more you earn, the better it gets.
Rise Through the Ranks
Five tiers. Each one unlocks bigger perks, better support, and rewards that match your commitment. Start at Alpha. Aim for Elite.
Start Earning Now
Join 7,500+ businesses already earning rewards
How You Earn
Points stack up fast. Here's every way to grow your balance.
01
Place an Order
Earn points on every dollar spent — online or in-store. No minimum order required.
02
Create an Account
Sign up and get an instant welcome bonus dropped into your account.
03
Refer a Mate
Send your link. When they order, you both earn rewards. No limits.
04
Leave a Review
Share your honest experience and earn bonus points on every review.
05
Birthday Reward
We don't forget our own. A reward lands in your account every year.
06
Follow Us on Socials
Connect on Facebook, Instagram, or Pinterest for bonus points.
What You Could Earn
Spend $500 on tools
500 pts
Refer 2 mates
200 pts
Leave 3 reviews
150 pts
Account signup bonus
50 pts
Total earned
900 pts
That's nearly Alpha Black tier — just from getting started.
Loyalty isn't a program.
It's how we do business.
The Tiers
Five levels. Each one earned. None of them given.
Alpha
Black
Pro
Boss
Elite
Entry
Alpha
Free to join
- ✓ Earn points on every order
- ✓ Birthday reward
- ✓ Referral rewards
- ✓ Welcome bonus points
- ✓ Member-only offers
Tier 2
Alpha Black
500 points
- ✓ Everything in Alpha
- ✓ Increased points multiplier
- ✓ Early access to sales
- ✓ Black-tier exclusive rewards
- ✓ Priority support
Tier 3
Alpha Pro
2,500 points
- ✓ Everything in Black
- ✓ Higher points multiplier
- ✓ Priority order processing
- ✓ Pro-tier exclusive rewards
- ✓ Curated product picks
Tier 4
Alpha Boss
7,000 points
- ✓ Everything in Pro
- ✓ Dedicated account team
- ✓ Boss-tier exclusive rewards
- ✓ VIP pricing on select ranges
- ✓ Direct phone & email line
Pinnacle
Alpha Elite
20,000+ points
- ✓ Everything in Boss
- ✓ Highest points multiplier
- ✓ Personal note from founders
- ✓ First access to new launches
- ✓ Elite-only rewards
- ✓ Concierge-level support
Refer a Mate.
Earn Together.
No limits. No catches. The more mates you bring in, the more you earn.
Know someone who needs better gear and better service? Send them your personal referral link. When they place their first order, you both earn rewards. It's one of the fastest ways to climb the tiers.
1
You Share
2
They Order
3
You Both Earn
What the Crew Says
Real feedback from real tradies. 4.8 stars across 270+ reviews.
★★★★★
"The customer service here is the best I have come across by far! The team is very helpful and knowledgeable and have everything you need."
Harley Thomson — Somerville
★★★★★
"Great service and price. They had everything in stock and at a great price. They will be my first call for any spare parts from now on."
Will Kirkham — All Car Towing
★★★★★
"Craig and the crew always go above and beyond to make sure you get the great service you deserve."
Luke Ryan — LWR Plumbing, Hastings
Straight Answers
Everything you need to know about Alpha Crew.
It's free. Create an account on our website and you're automatically enrolled in Alpha Crew. You'll start earning points on your very first order — plus you'll receive a welcome bonus just for signing up.
You earn points on every order you place — online or in-store. You also earn bonus points for referring mates, leaving product reviews, following us on social media, and on your birthday. The more you engage, the faster your balance grows.
Log into your account and visit your Alpha Crew dashboard. From there, you can redeem your points for discount codes and exclusive rewards. Codes are applied at checkout — simple as that.
Your points remain active as long as your account is active. Keep shopping and engaging with the program, and your points will keep stacking up. No arbitrary expiry dates.
Each tier has a points threshold. As you earn points through orders and engagement, you'll automatically be upgraded when you hit the next level. Alpha Black at 500 points, Alpha Pro at 2,500, Alpha Boss at 7,000, and Alpha Elite at 20,000+.
No limits. Refer as many mates as you want. Every time someone uses your referral link and places their first order, you both earn rewards. It's one of the fastest ways to climb the tiers.
Yes. Make sure your account is set up before you visit, and let the team know at checkout. Your points will be applied to your Alpha Crew account just like an online order.
Stop Leaving Rewards
on the Table
Every order without Alpha Crew is points you're not earning. Join now — it takes 10 seconds and it's free.
Free to join. No credit card. Start earning on your next order.
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